The purpose of this website is to provide claimants with information and resources to file a claim for benefits, if eligible, and to better understand how to address issues with your claim that may prevent or delay payment. To this end, we have summarized criteria and processing guidelines, but this is not a substitute for reviewing the Plan Documents. The language in the Plan Documents controls over any dispute or interpretation that may arise as a result of the content on this website.
Claimants should consult an attorney for advice on their particular situation. We cannot offer advice, however, Claims Assistance is available to answer questions by phone or email. You can also contact the Claimants’ Advisory Committee for assistance in understanding legal or claim issues that can not be answered by Claims Assistance.